If you still have questions, please contact us via our form. Inquiries are responded to within 2-3 business days, not including weekends or holidays.

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MARCOZO

<p>Once you&apos;ve placed your order and your payment is verified, we ship orders within 1-3 business days. This does not include weekends or holidays.&#xA0;</p><p>Please note that 1-3 business days is the processing time, not the shipping time to be delivered.</p>

Once you've placed your order and your payment is verified, we ship orders within 1-3 business days. This does not include weekends or holidays. Please note that 1-3 business days is the processing time, not the shipping time to be delivered.

How long does it take to ship out my order?

Orders & Shipping

How do I track my order?

Are there additional duties or taxes on international shipments?

How do I update my shipping address after placing an order?

Can I change or cancel my order?

What should I do if I haven't received my e-gift card?

What if my package gets lost or arrives damaged?

My tracking shows delivered but I haven't received it?

Where is my order?

My tracking link isn't working/updating

Do you offer free shipping?

Do you ship worldwide?

Do you offer express or priority shipping?

My tracking says delivered but I haven't received it?

What are your shipping times?

What is your jewelry made of?

Is your jewelry safe for sensitive skin?

What does the Lifetime Warranty cover?

Is your jewelry water & sweat proof?

What should I do if I received an incomplete order or the wrong item?

Can you resize rings purchased from your company?

How can I claim a lifetime warranty on a jewelry piece?

Can I be notified when a specific item will be back in stock?

My product arrived damaged, what do I do?

My product got damaged, what do I do?

Is your jewelry made of real gold?

How is your jewelry packaged?

When will a sold out item be available?

What is 316L Stainless Steel?

Product

How do I return or exchange an item?

How long does it take to process a refund?

Returns & Exchanges

Is there a military & first responder discount offered?

Why does the price change when I reach checkout?

How can I collaborate with your company?

What currency are your prices in?

What payment methods do you accept?

Can I pay in instalments?

Can I apply a discount after I placed my order?

Payments & Discounts

How long does it take to ship out my order?Updated 3 months ago