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Have questions about your order or shipping? Look no further.
Once your order is in transit, you can track its status using the tracking link provided in your shipping confirmation email. In some cases, tracking information may take a few days to update in the shipping system. If you encounter any issues with y
Yes, since we ship orders from the United States, international shipments may be subject to duties and taxes based on the customs regulations of the destination country. These fees are determined by local authorities and are the responsibility of the
If you need to update your shipping address after placing an order, please email us at [email protected] as soon as possible with your order number and the correct shipping address. We cannot guarantee that we will be able to update your shipping a
If you wish to change or cancel an order, please email us at [email protected]. If the order is not being processed by our warehouse team or shipped out, we can process the change or cancellation. However, if the order is already in transit, change
If you are expecting an electronic gift card and have not received it, please check your email, including the junk or spam folder. If you still cannot find it, contact our customer service, and we can resend the electronic gift card to your email.
We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit with the shipping courier, please reach out to our customer support team at [email protected] with your order number and any relev
If your tracking link states that your order has been delivered but you haven't received it at your door, please check in/at your mailbox or contacting your local shipping courier like USPS to help locate the package. If your package is not in/at you
Orders are shipped within 2-3 business days (Not including weekends or holidays) after verifying your payment. Once verified, you will receive an email with your tracking link after shipping it from our warehouse!. Please note tracking emails might e
If your order has just been shipped please allow up to 2 business days for the tracking link to update on the shipping courier website. If your order is in transit and the tracking is not updating, do not worry this is normal as the shipping couriers
We offer Free Shipping Worldwide on orders over $99 USD!. For orders under $99 USD:. United States. Standard Shipping - $5 (3-8 Business Days). Canada. Express Shipping - $20 (3-6 Business Days). United Kingdom. Express Shipping - $20 (3-7 Business D
We ship worldwide excluding a couple of countries that we're not able to ship to. For more information please visit our shipping page: https://www.marcozo.com/pages/shipping. If you reach the checkout and there are no shipping options for your countr
Once you've placed your order and your payment is verified, we ship orders within 1-3 business days. This does not include weekends or holidays. Please note that 1-3 business days is the processing time, not the shipping time to be delivered.
Yes, we offer express shipping to the U.S, which takes 2-3 business days, and all our international orders are either shipped with Fedex or UPS, which can take between 3-12 business days depending on your location.
If your tracking is showing that it's been delivered but you haven't received it, please wait a few days as we've been seeing couriers mark packages as delivered but then end up delivering the package a few days later. This happens often but rest ass
After your payment is verified, it will take 2-3 business days to process and ship your order out! (This does not include weekends & holidays). United States:. Standard Shipping (3-8 Business days). Free Shipping over $99 USD. Orders under $99 USD -