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Find out more information on Marcozo products.
The base metal of our jewelry is Military Grade 316L Stainless Steel or .925 Sterling Silver, this is noted in the description of each product. Our jewelry is then plated with either Genuine 18 Karat Gold, White Gold, or Black Rhodium. It's tarnish-f
Yes, our jewelry is made with either 316L Stainless Steel or .925 Sterling Silver which are hypoallergenic. Backed by our No Green Skin Guarantee® you don't have to worry about getting green skin. 316L Stainless Steel is a Surgical Steel. It’s a low
Marcozo is committed to providing the highest standard of jewelry – which is why we offer a one-time Lifetime Warranty for all purchases of jewelry. If your product damages, fades, or breaks, the Guarantee entitles you to a one-time replacement of th
Yes! Our jewelry is water & sweat proof. You can swim, shower, and sweat in them. They won't fade or tarnish. If anything happens to them, we offer a lifetime warranty!
If your order arrives incomplete or you've received the wrong item, we sincerely apologize for the inconvenience. Please email us at [email protected] with your order number and what items you're missing or incorrect. We'd be more than happy to get
We offer the option to return a purchased ring for a different size within 30 days of placing your order. Unfortunately, we do not offer resizing services. If you have any other questions, please feel free to reach out to us.
To claim your one-time lifetime warranty, use our contact form: https://www.marcozo.com/pages/contact. Submit your order number, information on the damaged jewelry, and a photo. We will then assist you through the warranty claim process and guide you
To be notified, sign up on the product page of the sold-out product. You can sign up via email or SMS.
Here at Marcozo, we strive for high-quality products but sometimes some pieces fall through the cracks of our quality checks due to human error and we truly apologize for that!. Just email us at [email protected] with your order number & photo of y
We're very sorry about that and you have nothing to worry about! Just email us at [email protected] with your order number and photo of your damaged jewelry to claim your one-time Lifetime Warranty replacement :)
Our jewelry is plated with Real 18 Karat Gold, White Gold, or Black Rhodium. It's tarnish-free, sweat & water proof, and we offer a lifetime warranty if anything happens to your jewelry!. The base metal of our jewelry is Military Grade 316L Stainless
Each piece is placed in a small transparent bag to protect it during shipment and avoid tangling. It is then placed in our premium suede Marcozo drawstring bag where you can store your pieces. When it's ready for shipment, it's placed in a poly maile
Out-of-stock items are typically restocked often within a 4-6 week period, depending on when they sell out. To be notified when the product is back in stock, we recommend signing up to be notified on the product page of the sold-out product. Once the
316L Stainless Steel is a Surgical Steel that's used for the base metal of our jewelry. It’s a low nickel steel used in surgical instruments and other medical equipment. It’s considered hypoallergenic, and won’t tarnish or rust. Backed by our No Gree