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We offer 14-day returns/exchanges after being delivered! Click here to get more information.
To return or exchange an item, please visit our returns page using this link: https://www.marcozo.com/pages/return-exchanges and follow the step-by-step instructions there. We offer 14-day Returns & Exchanges after your order is delivered.
Refunds take up to 7 business days to be processed after being shown delivered on the return tracking due to our team having to receive and inspect the package. You should see the refund reflected on your bank statement within 1-2 weeks after being p
Returns and exchanges must be initiated within 14 days of delivery. Items must be unworn, undamaged, unwashed, and in original packaging. Items returned without their original packaging (e.g., Marcozo pouch) are only eligible for store credit unless